TSInc may collect information about you, but only if you voluntarily provide it to us. Typically, we may ask you to submit personal and/or demographic information in connection with any one of the following features or services.
• Website registration
• Newsletter subscription
• General support
• Product support
• Contests, sweepstakes, and other promotions
• Polls, surveys, or questionnaires
• Message boards
The types and amount of personal information collected for these activities will vary depending on the activity. The requested personal information may include: your name, home address, telephone number, e-mail address and (for those purchasing products online) credit card information including billing and shipping addresses. For some activities, we may ask you to create a username and password and to provide other non-personal information such as your age or date of birth, gender, game and platform preferences (including information about the games and hardware you own), hobbies and interests, and other information (also known as “demographic information”). If demographic information is collected for an activity that also requires personal information, we may combine the demographic information with your personal information. Combining data allows us to customize the notices we send you and the services we provide you according to your interests and preferences. For more on how we use your information, please read the section on use below.
Whatever the purpose may be, we will only collect information to the extent reasonably necessary to fulfill your requests and our legitimate business objectives.
TSINC TOOLS AND UPDATES
Information collected from those who voluntarily submit it to us is used to provide services like updates on special events and email announcements of interest to our users. Occasionally, we share your personal information (e.g., e-mail address) with a third-party sponsor, co-sponsor, or other reputable third party that provides products or services that may be of interest to you. Moreover, if you register for access to our blogs or message boards, we will use your personal information to enable you to view and post messages on the boards. However, you should understand that community forums, blogs, and message boards are tools that allow you to communicate with members of the online community. As such, whenever you give out personal information in public areas, that information can be collected and used by people you do not know. We are not responsible for any information you provide to third parties.
We occasionally use other companies, agents, or contractors to perform services necessary to our operations. For example, we have partnered with other companies to personalize our Web pages, process credit card transactions, analyze customers’ interaction with our Website, and process consumer surveys. We also provide postal addresses to the U.S. Post Office for delivery purposes. While providing such services, these companies may have contact with your personally identifying information. These entities have agreed to securely store and maintain the personal information received from us.
For practical reasons, we treat personal information submitted to us in a business capacity different from information we receive in a non-business capacity. Personal information submitted to us in a business capacity (e.g. resumes, event sponsorship, etc.) may be shared with third parties, depending on the nature of the inquiry.
PURCHASE OR SALE OF BUSINESSES
DISCLOSURES BY LAW OR TO HELP PROTECT THE SECURITY AND SAFETY OF OUR WEBSITES AND OTHERS
If you choose not to submit personal information when requested, you may not be able to participate in certain activities on our Websites and may limit the services we can provide you. For example, if you refuse to share your email address, you may not be able to receive general support or product support. To simply browse our Websites, however, you do not need to give us any personal information.
We collect information through technology to make our Web sites more interesting and useful to you. For example, when you come to one of our Web sites, we collect your IP address. An IP address is often associated with the portal through which you enter the Internet, like your ISP (Internet service provider), your company, or your university. Standing alone, your IP address is not personally identifiable. At times, we also use IP addresses to collect information regarding the frequency with which our guests visit various parts of our Web sites. We may combine this information with personally identifiable information.
You may opt out of the use of the DoubleClick cookie for interest-based advertising by visiting the ads preference manager.
We may use web beacons (or clear GIFs) on our Websites or include them in the e-mail messages we send you. Web beacons (also known as “web bugs”) are small strings of code that provide a method of delivering a graphic image on a web page or in an email message for the purpose of transferring data. We use web beacons for many purposes, including site traffic reporting, unique visitor counts, advertising and email auditing and reporting, and personalization. Information gathered through web beacons may be linked to your personal information.
TSInc may also keep track of Internet Protocol (IP) addresses to troubleshoot technical concerns and to maintain website safety and security. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet.
TSInc may collect information in the form of logs – files that record website activity and gather statistics about web users’ browsing habits. These entries are generated anonymously and help TSInc determine (among other things) how many and how often users have visited our Websites, which pages they have visited, and other similar data (a.k.a., navigational data). We also use the log file entries for our internal marketing and demographic studies, so we can constantly improve the online services we provide you. Log files are used internally only, and are not associated with any user, computer, or browser.
From time to time, we may run contests, tournaments, or other events or activities (“events”) on our Websites. Information collected for these events may include personal information such as your email address and may be collected by or shared with a third party sponsor, co-sponsor, or other reputable third party (e.g., promotional partner, software licensee, or game developer). If you do not want your information to be collected by or shared with a third party, you can choose not to participate in these events at the time the information is collected.
We may share personal information in the good faith belief that we are required to do so by law, including but not limited to disclosure to law enforcement or other government officials in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose you or us to legal liability. In addition, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, TSInc’s customer information may be transferred to our successor or assign.
If you do not want to receive our newsletter, service-related announcements, or any other communications and/or services from TSInc, please opt-out from these communications or services at the time of registration or information collection. If at any time you decide to remove your personal information from our database, you may do so by emailing us.
You can access and update the contact information you gave us during registration (that is, your e-mail address or any other information that would directly enable us to contact you), by e-mailing us.
YOUR CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our sharing of personal information to third parties for their direct marketing purposes. For inquiries regarding our policy, please contact us using the information provided above.
It is TSInc’s policy not to collect information from children 12 or younger at the Sites, and TSInc employs industry standard technical measures to prevent children from providing us with any personally identifiable information. Children from the ages of 13 to 17 can participate at the Websites; however, some features of the Websites may be unavailable to them. Children 12 and under may still surf the Websites and may see many links to other websites while doing so. TSInc cannot guarantee that these other websites contain material appropriate for them. We strongly urge parents to monitor their children’s Internet usage, and to actively participate in the selection of websites their children visit.
TSInc takes reasonable measures to protect the confidentiality, security, and integrity of the personal information collected from our Website visitors. Personal information collected by TSInc is stored in secure operating environments that are not available to the public and that are only accessible to authorized employees. We also have security measures in place to protect the loss, misuse, and alteration of the information under our control. For example, before we allow web users to access their personal information, we verify their identity by requesting information such as their username and password.
TSInc takes reasonable precautions against possible violations of its Websites and customer databases, but no website or Internet transmission is completely secure. TSInc cannot and does not guarantee that unauthorized access, hacking, data loss, or other violations will never occur. You should take steps to keep your personal information safe by memorizing your password or keeping it in a safe place (separate from your account information), logging out of your user account, and closing your web browser.